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Email Forwarding HOWTO
Email Forwarding Requirements
A registered Domain Name and DNS service is required for Email Forwarding. Additionally you need email account(s) hosted elsewhere, as mail needs to be forwarded to that target email address (free email accounts work fine).
Ordering
Start by ordering Email Forwarding. On the Email Forwarding product page, indicate the registered domain name which you will apply Email Forwarding to. Select the service length duration, and Press 'Add to Cart'.
In the Cart, verify your Email Forwarding attributes, then chose your payment method. Complete your payment method and you will have completed the purchase. The Cart will not ask you for any configuration options, this comes later.
MX Record Configuration
The domain's MX Record in DNS needs to be set to 'mailrelay.tzo.com'. If this domain's DNS is already managed by TZO, the MX will be set for you automatically. If the domain DNS is managed by a third party DNS provider then you will need to set the MX manually, and wait for their DNS cache time to expire.
Email Admin Interface - Logging In
Open your browser to TZO Email Admin [https://mailhost.tzo.com/admin/]. Login to your Email Forwarding account as follows: username is 'postmaster', then enter your domain name, and your password by default is your domain's TZO key. Your TZO Key was sent to you when you obtained DNS service; if you need your TZO key re-sent you can request it from the TZO Control Panel.
Email Admin Interface - Creating Forwarders
In the Email Admin Interface menu, press 'Email Accounts'. At the top of the new page press 'Add New Email Forwarder'.
Fill out the fields for Real Name, Address, and Forwarded-To. The other options should usually be left at their defaults. Press the button 'Add User', and your Forwarder has been created.
Testing
After you create your mail forwarder, send a test email to that address. A few seconds later the email should arrive at your forwarded-to address, where you normally check your email. If you do not see your email, check the Spam folder and mark it as 'Not Spam' so your email account will learn that this was not spam.
